Hello, I have a surface pro 4 it and it's not powering up. Very common problem from what I been seeing online reviews. I have gotten my computer to power up and stay on twice now by leaving it on the charger for 3-4 days and then holding down the power button. But this time the computer did an update and power down it self and I haven't been able to power it back up. Any idea what the problem might be and can you fit it? How much are we talking about as well?

Question

Hello, I have a surface pro 4 it and it's not powering up.  Very common problem from what I been seeing online reviews.  I have gotten my computer to power up and stay on twice now by leaving it on the charger for 3-4 days and then holding down the power button.  But this time the computer did an update and power down it self and I haven't been able to power it back up. Any idea what the problem might be and can you fit it? How much are we talking about as well?

iFixYouri · Accepted Answer

Please send this Surface Pro 4 in for a diagnostic. We'd have to inspect the device before we could make an accurate repair quote. After we diagnose your Surface Pro 4, we will contact you with our proposed repairs and you can choose if you'd like to proceed.