I dropped my iPhone 5s into a sink for about a second, then shut it off and kept in in a bag of rice for 48 hours. When i removed the iPhone from the bag, everything worked except touch controls. When i shake the phone it seems that something is moving about inside the phone which i believe is the digitizer cable.

I have two questions
1. If i open up the phone myself and cannot fix the phone myself, will i still be able to send it in as-is and have you repair it?
2. If you receive my phone without me tampering with it, could you estimate the cost?

Thanks

Question

I dropped my iPhone 5s into a sink for about a second, then shut it off and kept in in a bag of rice for 48 hours. When i removed the iPhone from the bag, everything worked except touch controls. When i shake the phone it seems that something is moving about inside the phone which i believe is the digitizer cable. 

I have two questions
1. If i open up the phone myself and cannot fix the phone myself, will i still be able to send it in as-is and have you repair it?
2. If you receive my phone without me tampering with it, could you estimate the cost?

Thanks

iFixYouri · Accepted Answer

Hi Trevor, to know for sure we would have to see the device and run a full diagnostic.